Patient Reviews
Patient Reviews
At Fresh Dentistry, we don't just tell our patients they are a priority — we demonstrate it with every visit. Our staff is serious about providing top-quality dental care for Cedar Hill, TX individuals, prioritizing the comfort and safety of each individual who comes to see us. We love hearing from patients about the positive impact we've had on their dental experience. If you're considering finding a new dental care provider for you and your family, we encourage you to browse our selection of patient testimonials to see what you can expect when you visit our office.
Reviews for Cedar Hill, TX Doctor of Dental Surgery Dr. Candace Brown
"AWESOME!!! I left the office smiling after a crown replacement a very intense procedure. I left the office smiling and in no pain. The experience from start to finish was exceptional! Thank you Dr. Brown and the staff!! 😃"
"Experience a pleasant visit to the dentist. Make an appointment with Dr. Candace Brown and leave smiling. Dr. Brown thoroughly explained what she recommended and answered my questions. Ayanna and all of the staff are professional and courteous. I've shared her card with two co-workers."
"I had an amazing experience with Dr. Brown and her staff. This was the most pleasant and informative experience i have ever had at a dentist office."
"I would usually have to have several visits before I could do a review on a doctor. Upon my first visit with Dr. Brown, I was hooked. She took her time to explain everything. I have never had an experience like this, at a dentist' office, EVER. I believe in her integrity. By the way, great staff!😁 I got a chance to meet Rosie. And Equilla T., thank you so much for making me feel comfortable and for your patience. I could go on and on and on and on........⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐"
"Fresh Dentistry!!! Dr. Candace Brown is awesome! I was a nervous wreck but she made me feel comfortable and was very informative. I felt so much better when I left. Her staff is amazingly friendly and supportive. Thank you Fresh Dentistry."
"Dr. Brown is a great dentist and the staff is very courteous and attentive. I actually look forward to going to the dentist."
"My experience with Fresh Dentistry was pleasant experience. The staff is very pleasant and understanding. They make you feel comfortable. Dr. Brown made me feel comfortable and answered all of my questions and concerns leaving no gray areas. My technician explained all of the procedures before starting, and answered any questions I might have. The staff also answered all of my questions about my insurance so that I understood what to expect when paying my portion of copay. I would recommend Fresh Dentistry to my family and friends or anyone looking for a new private dentist."
"I had been looking for a dentist preferably black. Dr. Candace Brown exceeded my expectations. I was on a time constraint and her quick service didn’t lack detail. The overall environment was welcoming and clean. I definitely love their Spotify play list. The ladies in the front office were very kind and patient with me, as I had a ton of questions. They made sure I understood everything. I am pleased with my decision to give this office a try. I will definitely refer my friends and family to the Fresh Dentistry team. When you go tell Dr. Brown Marion sent you!"
"Dr. Brown and Dr. Scroggins are amazing! They make dental appointments a pleasure."
"This place is awesome!! The entire staff is professional! Dr.Brown is excellent and explained everything to me step by step. I love Natalie, Angela just the staff! I will never go to mint Denistry in Cedar Hill again!"
"I have been an established patient at this dentist office for years and always had a great experience. I trust Dr. Brown to do what is in the best interest of her patients and always recommend cost-effective options first. The level of care and support here is amazing. Thank you!"
"Dr. Candace - Fresh Dentistry is the best. Great customer service, practice and energy. Love my Dentist..."
"Fresh Dentistry is amazing. Dr. Brown and her staff offer exceptional service."
"I love every time I come into the office. Whether it’d be familiar faces from a previous visit, or meeting someone helping the office out, there is always a great person servicing me. Everyone is always super nice, very attentive, and I have been experiencing this for the last 2 years. Dr Brown & Dr Scoggs are great!"
"During our initial consultation, Dr. Brown was exceptional. She addressed my dental issue in a manner that did not imply any financial danger. I frequently emerge a dentist's office feeling emotionally and financially overwhelmed; this was not my experience at Fresh Dentistry. Dr Brown dental office is budget-friendly. More importantly, the office personnel delivered exceptional customer service. P. Frazier"
"I have never had a better experience going to the dentist in my life! From the waiting room, front office staff, bathroom, dental assistants, dentist, atmosphere, hospitality, kindness, patience………… Let this review tip you in favor of choosing Dr. Brown. She’s nothing less than amazing and it reflects throughout the entire office."
"Dr. Brown and her Team are the most amazing dental professionals ever. My children and myself have been seen by her for years and I only trust her with my families dental needs. She explains in detail and comforts us when we have new treatments we have never experienced. If you have a fear of dentist she is definitely someone who can ease your fears. I highly recommend Dr. Brown and Fresh by CanDDS for all your dental needs."
"Dr. Brown has restored my faith in Dentistry. Her bedside manner is superb. She is very detailed and thorough in explaining anything deemed necessary to help you towards having healthy hygiene as it relates to your teeth. Her staff is pleasant and professional. The office is clean and modern with very relaxing music to keep vibing during your visit. She makes getting a tooth extraction worth it and any other dental needs a comfortable process. Check out Fresh Denistry; you won’t regret it!!!"
"If you’re looking for an amazing dental experience, look no further than Fresh Dentistry! Both Dr. Brown and Dr. Scroggins do superior work. The staff is very helpful and knowledgeable to help with any questions and needs."
"We love Fresh Dentistry! My family and I have been coming to Dr. Brown for many years and have been very happy with her service. We look forward to coming for many years."
"This is a fantastic establishment, front desk was very welcoming and the RDA was kind. Dr Brown has such a gentle, loving spirit and I could appreciate that. This is the first dentist I’ve been to && left feeling knowledgeable about my teeth. In fact, had I known back then what I learned with Dr Brown, my dental choices would have been TOTALLY different. I would recommend Dr Brown to anyone I know because my experience was very pleasant."
"Letttttt me tell you!!! I am 49 and have never left a Dentist office happy. But when I say I was beyond pleased from the moment I stepped into the office to the check out process. This office and staff is the epitome of professional. I genuinely felt like my teeth care was top priority, instead of a price tag. Dr. Brown is hands down the only dentist that has taken the time to go over everything I needed and not unnecessary procedures, on top of a great spirit!! If your on the fence about a Dentist, don't think twice. You will be 100 percent pleased!!!!"
"Letttttt me tell you!!! I am 49 and have never left a Dentist office happy. But when I say I was beyond pleased from the moment I stepped into the office to the check out process. This office and staff is the epitome of professional. I genuinely felt like my teeth care was top priority, instead of a price tag. Dr. Brown is hands down the only dentist that has taken the time to go over everything I needed and not unnecessary procedures, on top of a great spirit!! If your on the fence about a Dentist, don’t think twice. You will be 100 percent pleased!!!!"
"Best Dentist Offie Ever! I had terrible experience with another dentist office in DFW and it left me feeling like all dentist were scams, but Fresh has renewed my trust in dentistry. I would recommend this office to any and everyone. Dr Brown is a friendly, easy going and knowledgeable dentist. She provides patient with enough information so they can make decisions about their dental health journey in an informed manner. I never feel like I have to pay for unnecessary procedures and I always experience a good cleaning."
"So proud of this Black owned business. Professional and courteous. The staff makes you feel like you're appreciated. And what to say about Dr. Candace other than a real caring soul who knows exactly what she's doing. She takes her time to explain each step. She makes sure you are comfortable and cared for. I don't do many reviews but this one was a must. The atmosphere is inviting and the music is awesome! 😃 Proud to say I love my dentist. I felt right at home, Finally! Thank you!!!"
"My first visit today with Dr. Brown was absolutely wonderful she made sure to explain the services I would need at my next appointment and she was very friendly and knowledgeable. The hygienist Eliska was great, she cleaned my teeth to perfection and was also very friendly and knowledgeable. The office staff was very personable and welcoming, and explained my treatment plan and insurance benefits thoroughly. The office decor was beautiful and the music was on point! I cannot say enough good things about this dental office."
"I made typo on my review. About the hygienist that worked on my teeth. She DID A VERY EXCEPTIONAL JOB ON MY TEETH! If I could I would give her 10 stars. Dr. Brown and all her staff are wonderful."
"I had Phenomenal Experience at Fresh Dentistry! Dr. Candace was Amazing and Her Staff was very Professional! If you are in need of Great Dentists, I Highly Recommend Dr. Candace and Her Team! You will not be Disappointed!"
"Dr. Brown is great and her staff is awesome as well. My initial visit was great and the hygienist did an excellent job cleaning my teeth. I came back for two fillings and a root canal. I was terrified but Dr. Brown made me feel so comfortable during the procedure, she explained everything the entire time,and No Pain at all! I trust her with my dental care and I’m happy I found her."
"The entire experience from the appt confirmation to the follow-up call is 100% pleasant. The staff is ALWAYS friendly and accommodating. The office is modern, clean, and relaxing. Dr. Brown is the absolute BEST. You can feel how genuine she is and her smile instantly puts you at ease. She is as kind as she is talented and intelligent. Needless to say, I'm excited that I found this place! HIGHLY recommend."
"Thank you Dr. Brown and all the staff for your professionalism and great care! I had my implant done a few weeks ago and the process was amazing with the step by step along the way and the implant. Thank you Dr. Brown and God Bless!"
"Dr. Brown and her team is amazing! From the time you walk through the door until the time you leave out they are all kind and very caring to the needs of each client. I can honestly say that this is the first time that I’ve ever been to the dentist and had my doctor explain each land every little thing that was wrong and how we are planning to fix it. I went back in yesterday for my appointment for my filings. Boom same greeting from the amazing team and then Dr. Brown came in and explained what the plan was executed it so precisely and didn’t leave out in detail of what was going on. Never have I ever felt so comfortable with my dentist and knowing that they actually care and want to see healthy smiles! If you are looking for a dentist please look no further, Dr. Brown is it! You won’t be sorry. You can tell them Spree sent you :)"
"Candace and her staff are absolutely fabulous! The office is always clean and presentable loaded with snacks! lol...Thank you for working in excellence!"
"Amazing experience!! Staff is professional, friendly and helpful and Dr. Brown goes above and beyond to make sure that you’re comfortable. It’s really hard to numb me, so my procedure took longer than usual and Dr. Brown took time out of her weekend to follow up and check on me. I hate going to the dentist but this is best dental experience I’ve had by far!"
"I LOVED my experience here. This is one of the best dental visits I have ever had. The office is conveniently located, on the inside everything is nice and clean, and ALL staff members were so pleasant. Rosie worked with me, and she was very personable, detailed, and made me feel comfortable with my visit. She made sure to explain every process/tool she was using from start to finish. After Rosie finished I had the pleasure of meeting Dr. Brown, who was very knowledgeable, sweet, and professional. Dr. Brown made sure to give me guidance based on how I would feel and not with the intent to get additional money. I will definitely be referring all of my friends and family here. Absolutely amazing experience!"
"Dr. Brown is so gentle with her patients, excellent service and her office hours is convenient with my work schedule. I would definitely recommend her to my family. friends and my clients."
"Amazing experience!! Staff is professional, friendly and helpful and Dr. Brown goes above and beyond to make sure that you’re comfortable. It’s really hard to numb me, so my procedure took longer than usual and Dr. Brown took time out of her weekend to follow up and check on me. I hate going to the dentist but this is best dental experience I’ve had by far!"
"I was sent her by a reference and I’m sooo glad I was!!! The entire experience was absolutely amazing!!! From the entire staff to Dr. Brown herself!!! Definitely will be coming here for all my dental and family dental needs!!!!"
"I’ve been a patient of Dr. Brown’s for a few months. Every time I’ve been to the office is such a pleasant experience as soon as you walk in. The ladies on the front desk greet you with a big smile that make you feel at home. Last Wednesday, I called the office because the pain was unbearable on one of my teeth. I knew that an extraction was going to take place as explained by the doctor on a previous visit. The assistant was so attentive and caring with the pre-surgery procedure that worries were dissipating, and Dr. Brown walked in “God Bless her” she’s amazing explaining everything in detail and comfort words showing her professionalism and expertise. I’m very thankful for Dr. Brown and her staff. Thank you very much and God Bless Y’all. Jose Diaz"
"Dr Brown and staff are an amazing team. Their facility is clean and the service is prompt and efficient."
"Love, love, love Dr. Candace Brown and her staff at Fresh! They're professional, friendly,and personable as well as knowledgeable. I would recommend them to the entire DFW area!"
"I too love and adore Dr. Candace Brown. She is the second best dentist that I've had in my life. She really comes first when I think about it. But that other one was over 15 years ago. And that dentist was much, much older. But Dr. Browns experience young as she is, is amazing!! The professionalism, the cleanings of the office is perfect. U can't find a better dentist. I love her dearly!!!"
"All around great and clean atmosphere.. everyone in the office greets with a smile... Dr. Brown and her staff are flexible and accommodating to their patients needs. Mostly importantly for our family they are amazing to my disabled brother...so much so he likes going to the dentist!! This place is amazing and family friendly!!"
"I visited Dr Brown this past Friday as a new patient. I was greeted immediately upon entering the office by two smiling receptionists. They assisted me immediately with new patient documents and both ladies were kind throughout the process. The wait time was reasonable and the waiting area was very clean and modern. There were also refreshments available at no charge. I was then greeted and called back by the Hygienist Rosie. She was incredibly kind, personable, and bubbly. The room I received my treatment in was also very modern and clean. There is a TV mounted above the chair and 90's RnB played throughout the back of the office. This was a nice experience! Rosie is very knowledgeable and she explained everything in detail throughout the x-ray and cleaning process. She also made recommendations to improve and maintain the health of my teeth. I was very impressed by how warm and pleasant she was. Post cleaning, Dr Brown came in to perform an exam and provide a treatment plan. Her professionalism, lively personality and kindness were immediately noticeable. It was very obvious why her staff was so pleasant as she obviously fosters this culture in her office. Dr Brown was very detailed in her examination and recommendations. She too took the time to make sure I understood the treatment plan and even offered free work on one tooth just to improve aesthetics. Wow! This was an overall great experience at the dentist and it certainly felt like home. I highly recommend Fresh Dentistry!"
"Fresh by CanDDS is the best dental practice that I’ve ever been a patient of. Not only is her office state of the art and well put together, but her staff is beyond knowledgeable, friendly and compassionate. We recommend this practice fully and will remain loyal patrons/patients. Thanks for all you do Dr. Brown!"
"After years of going to Mint Dentistry, I decided it was time to find a private dentist for more of a personal feel. I recently became a patient of Dr. Brown. I’m so glad I found her. She has been very accommodating since my initial phone call inquiring about Emergency dental services due to Covid-19. Before I was even a patient, she personally called me to find out what was wrong vs. having her staff call. Her personality is so relatable, feel like I’ve known her for years. She makes you feel at ease which takes away the stress of being at the dentist. Also, I’ve had nothing but positive encounters with the office and dental staff. I’d definitely recommend her and plan to continue receiving services through her office."
"Great facility and Dr. Brown and her staff are very down to earth and make you feel like family. I will definitely be referring friends/family. Great job Fresh Dentistry 👍🏾"
"Wonderful dentist. I followed dr Brown from another facility. I never had any pain after procedures. The staff is great and no long waits."
"Today was my very first visit to Fresh Dentistry by CanDDs, which came highly recommend! SB: I hadn’t been in a while (don’t judge me), BUT from the front desk manager to THE Dr. Brown herself, I felt welcomed! **Ms. Rosy (Hygienist) was flat out personable; we had great Mom talk!** The office is soooo clean and welcoming! I want to renovate based off of the office! Ohhhh, and the music was amazing...GREAT selection Dr. Brown! I HIGHLY recommend!"
"Great facility and Dr. Brown and her staff are very down to earth and make you feel like family. I will definitely be referring friends/family. Great job Fresh Dentistry"
"I came to Dr. Brown after a referral from another friend. I had severe dental pain and refused to go back to the previous dentist. Her office was relaxing, modern and prompt. She was able diagnosis the problem, provide details and expedite the appointment. What a gem for the southern sector. Her entire staff was phenomenal Book your appointment today."
"Very friendly staff. As soon as I came in. The wait time was less than five minutes. As a new patient it was very quick and easy to fill out my new patient forms on their iPads. They have all the technology in their office too! The cleaning was quick and not painful at all. After the cleaning Dr Brown came in and was very knowledgeable about everything. She answered all my questions and was very helpful. The staff was great and I’ll certainly be referring my friends and family to come see Dr brown for all their dental needs."
"My first visit to Fresh Dentistry by CanDDS and I must say I am extremely satisfied. Everything about my experience was amazing. The waiting area was clean and I got an inviting and pleasant experience when I walked through the front door. the front staff was friendly and courteous. OMG the hygienist Rosie gets an A+ She did an awesome job and she’s super friendly. Dr Candace is very friendly and knowledgeable, in all my years visiting several dentist offices for many different reasons she is the best I have had. If your in the market for a new dentist I highly recommend Dr Candace Brown and Fresh Dentistry by CanDDS you won’t be disappointed."
"I'm writing on behalf of my mother in law. She is a 74 year old lady and she is absolutely terrified of the dentists. The office is clean and staff are welcoming. Dr. Brown and her assistant Angela were both so patient and so sweet to my mom. She got an extraction and a root canal done the same day. This lady walked out smiling! She was so happy and couldn't stop talking about how great of a job they did when we got home. Thank you again Fresh dentistry!"
"If you're wondering where the 1, 2, 3, & 4 star reviews are, I'll put money on they don't exist! I read some of the reviews before setting my appointment and they're all true. The best experience (everyone is really personable), in a professional yet relaxed environment. Dr. Brown and staff are the best."
"Amazing experience. Excellent customer service. I happened to be the last appointment for them for 2018 and needed some unexpected and unplanned dental work which was going to cause Dr. Candace to work late, in order to use my 2018 benefits. She and her team treated me with a level of grace and professionalism that I had not experienced in a long time. For such a small office they work with the efficiency of a well oiled machine and for that I am grateful. Most importantly, every appointment was serviced personally by Dr. Candace."
"The Best Dentist in DFW, Professional, attentive, kind, and very very good Hand, no pain at all and no pushing or rushing sales, like (Mint Dentistry, that in my personal experience and opinion is Overrated) Dr. Candace is your only Dentist, the one you’ll see all the time, and I mean all the time. Couldn’t ask for a better experience, she went above and beyond to help me , and the staff is more than Amazing, they Are the best. I recommend this Dentist and her services 100% plus a 100%."
"The absolute best dental experience I’ve ever had, bar none. I actually look forward to going to the dentist now after my experience at Fresh Denistry. I commend Dr. Brown for her hard work in assembling such a great staff, having such an immaculate facility, and providing a practice that truly serves the community well. Thank you Dr. Brown and staff for helping keep my smile and teeth Fresh!"
"WOW, simply WOW! You would expect to see this type of dentist office in a city like Hollywood, Miami or something from television. It was state of the art, super clean, and all the women in office looked like models ;-) Dr. Brown, in the words of Kevin Hart, “You are something else”! You are walking Black Excellence! I’m so glad I drove an hour to your office. Everyone should be so lucky to have a professional like you monitoring their oral health. I will sing your praises to EVERYONE! #blackexcellence #youwishyodentistwasgreatlikemine #yougogurl"
"I always have the best experience at this dentist office. I brag on how great Dr. Brown is to my coworkers, friends, and family, and I encourage them to all make an appointment with her! The entire staff is both friendly and knowledgeable, and they take away any "going to the dentist" fears! Awesome place."
"I absolutely LOVE Dr. Brown, her wonderful and helpful personality, and her awesome staff (Rosie was sooooo great and Angela was also!). Her new location is beautiful, clean & the music is GREAT! Dr. Brown always takes her time to explain what she’s looking at when it comes to reviewing X-rays and makes sure her clients are comfortable during their exams. She even has Netflix and Hulu for you to watch during the exam and cleaning. So cool! I highly recommend Dr. Brown to all of my family and friends!"
"Came in for a dental cleaning and Julie was the one to work on me, I have to say she did a very good job! I came back the following week to get some fillings done and Dr.Brown was the one who worked on me with the help of Rosie. Overall they they were amazing, they were very detailed with explaining the procedure and answered all of the questions I had for them. 11/10 would recommend to anyone and everyone!"
"Wonderful experience! The staff was very friendly and helpful and made sure my family was comfortable. The lady in the billing department made sure to go over in details what the insurance would and would not pay and what we would be responsible for. If you’re apprehensive about going to the dentist, I highly recommend Dr.Brown! Shes very warm and friendly and talks you through the entire process. Before she used any tool or did anything to my mouth she let me know every step beforehand. I never wondered “hey! What’s that?! What are you doing “?! Overall wonderful experience and great atmosphere. I would (and have) recommend my family and friends to her."
"Dr. Brown and her staff are professional, friendly, prompt--and most importantly, they do great work! I've had nothing but positive experiences with this office. My family and I will be clients of Fresh from now on."
"Dr. Brown provided exceptional service!!! She was professional and kept me informed of what she was doing throughout the procedures. I could tell she really cared and she went out of her way to make sure I was comfortable. Her assistant, Equilla was professional and friendly. I felt totally comfortable and confidant that Dr. Brown was going to provide quality care - and she did. I definitely trust her skill and ability. She is a top-notch dentist!!!!"
"Dr. Brown is the ONLY dentist I prefer to perform my dental work. She's always thorough, professional and passionate about her work and patients. I'm beyond excited to work with her to complete my dental plan. She is the best hands down!! Each experience with her is pain free and comfortable. I wish I could give her more stars, because she definitely deserves them. If you're looking for a dentist, I highly recommend her... you won't want to go anywhere else!!"
"I was very impressed during my first visit with Dr. Brown. I started experiencing some pain while I was on a trip abroad. I was able to make an online appointment for the next day when I was due to return and it was later in the day. I appreciate that the office has days when it is open until 7pm to accommodate an appointment after my work hours. The office staff was very communicative about my appointment. I saw the dentist right away and she treated the immediate cause of my pain, then worked with me on a plan to permanently resolve the issue. I am grateful for her quick work and diagnosis, as I am already feeling better. I've also already recommended her to my mom and a host of others as well."
"I was very impressed during my first visit with Dr. Brown. I started experiencing some pain while I was on a trip abroad. I was able to make an online appointment for the next day when I was due to return and it was later in the day. I appreciate that the office has days when it is open until 7pm to accommodate an appointment after my work hours. The office staff was very communicative about my appointment. I saw the dentist right away and she treated the immediate cause of my pain, then worked with me on a plan to permanently resolve the issue. I am grateful for her quick work and diagnosis, as I am already feeling better. I’ve also already recommended her to my mom and a host of others as well."
"Amazing experience. Everyone is very thorough and Dr. Brown is extremely knowledgeable. A+ customer service."
"Dr. Candace Brown is very knowledgeable in her field of expertise. I had some dental work done by another dentist that was not up to par because I still experienced pain periodically. She was very patient as she explained my options. I did not feel that she was selling me on anything and her concern was genuine. The office is very clean and the staff are respectable and helpful. I experienced minimal pain during my visit. The pricing is comparable to what’s out on the market but the service far exceeds what you pay. Check them out for yourself and I believe that you will not be disappointed."
"I must say this is the best dentist office I have been to since I was a kid. I walked in and immediately felt welcomed. The receptionist greeted me and made sure I was all set to go for my appointment. I enjoyed talking to the dental hygienist Rosy during my cleaning.. she made me feel very comfortable during the cleaning. I also felt very comfortable talking to the dentist (Dr. Brown.) about my future dental work. I will be back next month for cavity fillings."
"This is the best dental experience I have ever had. I had a dislikes of dentist, but Dr. Brown has made me trust again."
"The staff is super amazing! State of the art technology. Not to mention the Dentist (Dr. Brown) is very knowledgeable, charismatic, and has a beautiful spirit. I will be telling all my friends to come here for all their dental needs!"
"I thank you Dr. Brown and your team from the bottom of my heart...heck the top of it=). You broke everything down for me educated me and I'm actually excited to get started on a healthier mouth care."
"I was so excited that I finally found Dr. Brown again. I went to her once before, and loved her then. She gets personal and very detailed with her patients. Her staff are great! My hygienist was wonderful. I'm loving the way my teeth feel right now. I so recommend Dr. Brown and her staff if you're looking for a dentist"
"Hey guys if you’re looking for a new dentist please stop by and check out Fresh Dentistry in Cedar Hill. Dr. Brown and her staff are the truth..."
"Fantastic dentistry and a great office culture. Dr. Brown and her staff are very professional and will make your teeth as healthy as ever."
"For The Very Best In Dental Care, Fresh Dentistry By CanDDS Is The Place To Be...Exams & Cleanings, Whitening, Veneers, Root Canals & Cosmetic Dentistry This Is The Place You Want To Be....It's Worth Your Time To Visit Dr Candice Brown DDS And Her Professional Staff"